1. AGREEMENT. These Terms and Conditions between Clarius (as defined below) and customer (“Customer”) govern the purchase and sale of Clarius products, including, without limitation, ultrasound scanners, batteries, chargers, extended warranties and/or other accessories, such Clarius products collectively referred to herein as “Products”.
“Clarius” herein means one of the following: (i) if purchases are being made in the United States or Canada, Clarius Mobile Health Corp., located in Vancouver, British Columbia, Canada; (ii) if purchases are being made in the United Kingdom or in the European Economic Area, Clarius Mobile Health Europe Limited, located in London, UK; or (iii) if purchases are being made in Australia, Clarius Mobile Health Australia Pty Ltd, located in Sydney, New South Wales, Australia. Clarius shall not be bound by, and specifically objects to, any term, condition, or other provision which is different from or in addition to the provisions of this Agreement which is proffered by Customer in any other purchase order, receipt, acceptance, confirmation, correspondence, or otherwise, unless Clarius specifically agrees to such provision in a separate written instrument signed by Clarius.
Clarius’ acceptance of any order by Customer is expressly conditioned on Customer’s agreement to the terms and conditions of this Agreement. Customer further acknowledges and agrees that use of the Product and Clarius’ website is subject to additional Terms and Conditions available at www.clarius.com/terms/ and Privacy Policy available at www.clarius.com/privacy/ (the “Additional Terms”).
2. REVIEW, ACCEPTANCE AND DELIVERY. The Customer and Clarius agree to the purchase price for the Products indicated in an order submitted through Clarius’ e-commerce webstore portal (the “Order”). All Orders are subject to acceptance by Clarius either in writing or by shipping of Products.
If Customer purchases the Products using a credit card, Clarius will pre-authorize the credit card supplied by the Customer for the total amount and in the currency shown on the Order. Clarius may then review all Orders prior to acceptance, to determine, without limitation, availability of inventory, Customer medical qualifications, and/or Clarius’ ability to deliver Products to a particular geographical location. An Order is not considered accepted and the credit card will not be charged until Clarius is, in its sole discretion, satisfied with this review. In the event the credit card pre-authorization times out prior to Clarius completing its review, Customer hereby authorizes Clarius to initiate a new charge on the credit card supplied by the Customer for the same amount and in the same currency as the charge that timed out. Upon Clarius’ acceptance of a submitted Order, Clarius shall deliver to Customer, and Customer shall accept and pay for, all Products and services ordered by Customer pursuant to an Order. Clarius may accept any Order in whole or in part and Clarius’ shipment of less than all Products ordered shall constitute acceptance only as to those Products shipped.
3. DELIVERY. Standard delivery time for ordered Products is approximately 30 days or as otherwise indicated to in Clarius’ communication to Customer. Clarius shall use reasonable efforts to provide timely delivery, but shall not be liable for any failure to meet any delivery dates. Prices for shipping and transportation costs are as indicated in your Order, and such prices include packing and insurance costs involved in delivery of equipment to the Customer’s shipping address.
4. PRICES. Unless specified otherwise in this Agreement, the purchase prices, charges, and other amounts payable by Customer for the Products shall be as specified by Clarius in the accepted Order.
5. TAXES. The prices described in paragraph 4 do not include any sales, use or similar taxes. Customer shall pay or reimburse Clarius for all taxes or other amounts payable to governmental authorities in connection with the applicable transactions, or shall provide Clarius with an exemption certificate satisfactory to Clarius.
6. PAYMENT. Payment is due upon completion of the review noted in Section 2 and prior to shipment of Products. The total amount due indicated on the accepted Order is required to be paid. Clarius reserves the right to reject any Order not completed with payment of the total amount due. The title to the Products shall pass to the Customer according to the standard for the shipping term used.
All amounts payable under this Agreement are denominated in the currency stated in the Order and Customer shall pay all such amount in lawful money of such currency unless expressly agreed otherwise. Please be aware that bad actors can impersonate Clarius employees.
Customer should never rely solely on contact information sent in an email or respond directly to any email requesting a bank account information change. If Customer receives such an email or any other request regarding banking information, Customer should contact Clarius via a verified phone number or in person to confirm the request prior to responding. Any payments made by Customer to a bad actor in furtherance of such fraudulent activity will not be considered paid by Clarius.
7. ESSENTIALS PROGRAM AND PURCHASE OPTIONS
- Advanced imaging modes, and software features (as applicable to the scanner model purchased), including DICOM, Pulsed-Wave Doppler, and Strain Elastography;
- Updates to the advanced imaging modes, and software features upon release;
- Access to Clarius Cloud, an online service that allows customers to securely upload, manage, and share ultrasound exams – such access including unlimited exam storage (subject to reasonable use limitations determined by Clarius in its sole discretion);
- Access to Clarius education resources, including use of Clarius Live and in-App access to the library of Clarius Classroom educational videos; and
- Access to Clarius-provided clinical product orientation via teleconference.
8. TERMINATION OR CHANGES TO ESSENTIALS PROGRAM.
- the advanced imaging modes, and software features associated with the Essentials Program (some of which are listed above in Section 7.2) will no longer be available on the Essentials HD3 scanner, and the Essentials HD3 scanner may be limited to only B-mode, Color Doppler, and M-mode functionality. Customer may still receive security updates and updates to the Clarius App, but they may not access the latest enhancements added to the Essentials Program.
- Access to Clarius Cloud will be restricted only to viewing previously uploaded exams, and Customer’s ability to upload new exams to Clarius Cloud will end.
- If the cancellation results in the user account no longer having access to a Essentials HD3 scanner with an active enrollment in the Essentials Program,
- access to Clarius education resources, including use of Clarius Live and in-app access to the library of Clarius Classroom educational videos will be removed from the Clarius App; and
- Customer will no longer have access to Clarius-provided clinical product orientation via teleconference.
9. LIMITED WARRANTY. Clarius’ sole and exclusive warranties for the Products are contained in the warranty terms at www.clarius.com/hd3-warranty-terms/ (“Warranty Terms”), such Warranty Terms forming an integral part of this Agreement. CLARIUS MAKES NO OTHER REPRESENTATION, WARRANTY OR PROMISE OF ANY KIND, WHETHER EXPRESS OR IMPLIED, REGARDING THE PRODUCTS, THE CLARIUS APP, OR ANY CLARIUS-SUPPLIED SERVICE (INCLUDING ANY SPARE OR COMPONENT PARTS, ACCESSORIES OR OTHER SERVICES SUPPLIED BY CLARIUS).
10. INDEMNIFICATION.
11. LIMITATIONS OF LIABILITY
12. DISCLAIMER AND RELEASE. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF CLARIUS AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS AGREEMENT ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES, AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS, AND LIABILITIES OF CLARIUS AND ALL OTHER RIGHTS, CLAIMS, AND REMEDIES OF CUSTOMER AGAINST CLARIUS, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCTS AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS AGREEMENT, INCLUDING, BUT NOT LIMITED TO: (A) ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (B) ANY IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, USAGE OR TRADE, STATEMENTS OF CLARIUS REPRESENTATIVES, OR SAMPLES OR DEMOS PREVIOUSLY SUPPLIED; (C) ANY OBLIGATION, LIABILITY, RIGHT, CLAIM, OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE (ACTIVE, PASSIVE, OR IMPUTED), PRODUCT LIABILITY, OR STRICT LIABILITY OF CLARIUS; AND (D) ANY OBLIGATION, LIABILITY, RIGHT, CLAIM, OR REMEDY FOR INFRINGEMENT.
13. OPERATIONS. The Customer shall ensure the Product is used solely in accordance with the specifications of the Product operation manual and other documentation provided by Clarius by properly qualified, trained and licensed medical professionals. The Customer shall facilitate Clarius’ performance of remote diagnostic and repair support by providing remote access methods reasonably requested by Clarius (e.g. internet access).
14. SOFTWARE. Clarius retains title to all software and firmware furnished with any Product. Customer shall use such software or firmware only in conjunction with the use or operation of such Product and in accordance with applicable instructions and manuals furnished by Clarius. Customer shall not copy, modify, make any derivative work based upon, publish or distribute any such software or firmware.
Further, Customer acknowledges and agrees that the Product shall be used solely with a dedicated mobile application supplied by Clarius (the “Clarius App”) as available from a mobile application vendor, and Customer shall not reverse engineer, decompile, re-engineer or attempt to discover or recreate any source code to any such software or firmware, or any communication protocol between the Product and such mobile application, or among multiple Products.
15. INTELLECTUAL PROPERTY RIGHTS. The Customer acknowledges that the Products and all codes, programs, firmware, software, know-how, methods and concepts furnished with the Product and all physical and electronic manuals and other printed and electronic material relating to the Products, involve valuable copyright, patent, trademark, industrial design, trade secret and other proprietary and Intellectual Property rights of Clarius (collectively “Product Intellectual Property”).
Clarius grants the Customer a limited, non-exclusive license to use the Product Intellectual Property only in connection with and to the extent necessary for the use of the Products. Clarius reserves and retains all patent, copyright, trade secrets, trademark, industrial design and other proprietary rights related to the Product Intellectual Property. No title or ownership of any Product Intellectual Property is transferred to the Customer.
The Customer shall not infringe, contest, or violate Clarius’ proprietary rights, and shall not copy, trace, disassemble, decompile, reverse engineer, re-engineer or modify any Product Intellectual Property, nor cause or permit others to do so. Transfer of the Products by the Customer shall constitute a transfer of such license, which shall not otherwise be transferable.
The Customer’s license to use the Product Intellectual Property shall automatically terminate if the Customer uses or permits use of Product Intellectual Property in any way not permitted by or in violation of this paragraph. The Customer shall be bound by the terms of third party license agreements for third party software that may be used in the Products.
16. MANUFACTURE, FINAL ASSEMBLY AND OEM EQUIPMENT. Clarius reserves the right to utilize remanufactured components in the production of the Products, options, upgrade or replacement part to be supplied under this Agreement. To the extent that such components are utilized, they shall be subjected to the same incoming inspection and quality control procedures as all other materials used in the manufacture of the product and shall be warranted to the same extent as all other components under the warranty.
If third party OEM equipment is included in the Order, it is subject to design and specifications changes from the manufacturer without notice. Clarius reserves the right to change and/or substitute OEM equipment for a product of equal or better quality.
17. CONFIDENTIAL INFORMATION. Clarius may disclose to Customer certain trade secret, proprietary or confidential information (“Confidential Information”). Except as otherwise authorized by Clarius in writing, Customer shall use such Confidential Information only for the purposes for which it is disclosed by Clarius.
Additionally, Customer shall not disclose such Confidential Information to any third party and shall take appropriate steps to protect it from any unauthorized use or disclosure; provided that, upon or promptly after disclosure by Clarius, the information is marked or otherwise identified as trade secret, proprietary or confidential or the Customer otherwise knows or has reason to know that such information is a trade secret, proprietary or confidential.
18. ASSIGNMENTS AND TRANSFERS. This Agreement, and any Order based thereon, are not assignable by Customer without the prior express written permission of Clarius. Customer shall not, without prior written approval of Clarius ship or otherwise transfer any Product(s) to any third party or to any location other than the location to which it is shipped by Clarius. Clarius may assign this Agreement upon provision of notice to Customer.
19. UNENFORCEABLE PROVISION. The invalidity or unenforceability of any provision of this Agreement shall not affect the other provisions hereof, and this Agreement shall be construed in all respects as if such invalid or unenforceable provision were replaced with a valid and enforceable provision as similar as possible to the one replaced.
20. SEPARATE ENFORCEABILITY. THE SECTIONS OF THIS AGREEMENT ARE TO BE CONSIDERED AS SEPARATE PROVISIONS AND SHALL EACH BE INDIVIDUALLY ENFORCEABLE.
21. NONWAIVER. Any failure by Clarius to insist upon or enforce performance by Customer of any of the provisions of this Agreement or to exercise any right or remedy under this Agreement or applicable law shall not be construed as a waiver or relinquishment to any extent of Clarius’ right to assert or rely upon any such provision, right or remedy in that or any other instance; rather the same shall be and remain in full force and effect.
22. ENUREMENT. This Agreement shall enure to the benefit of, and be binding upon, the parties and their respective lawful successors, permitted assigns and legal representatives.
23. APPLICABLE LAW. This Agreement shall be interpreted, construed, and enforced in all respects in accordance with the laws of the Province of British Columbia and of Canada, without reference to its choice of law principles. The parties hereby submit to the exclusive jurisdiction of the courts of British Columbia for the determination of any controversy arising under or in connection with this Agreement. The U.N. Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.
24. ENTIRE AGREEMENT. This Agreement constitutes the entire agreement, and supersedes any and all prior agreements, between Clarius and Customer with regard to the Products. No amendment, modification, or waiver of this Agreement shall be valid unless set forth in a written instrument signed by the party to be bound.
25. PATIENT INFORMATION. When using the Products with the Clarius App, Customer can enter personal health information of patients for uploading to the Clarius Cloud. Customer and Clarius agree that supplemental terms such as specified in a Business Associate Agreement may govern Customer and Clarius with respect to such uploaded personal health information.
26. FORCE MAJEURE. Except for payment obligations, neither Customer nor Clarius shall be liable in damages or have the right to terminate this Agreement or any Order for any delay or default in performing hereunder if such delay or default is caused by conditions beyond its control including but not limited to acts of God, government restrictions (including the denial or cancellation of any export of other necessary license), wars, insurrections, and/or any other cause beyond the reasonable control of the party whose performance is affected (including mechanical, electronic, internet service provider, or communications failure).
27. RESEARCH USE LIMITATIONS. If Customer is purchasing Products for research use (whether or not a research package is purchased), Customer represents and warrants that they will:
Customer must inform Clarius if Products are to be used with such contaminants, and Customer is solely responsible for performing adequate cleaning, disinfection, and/or sterilization of contaminated Products. To prevent spread of contaminants and ensure the health and safety of Clarius personnel, Clarius reserves the right, in its sole discretion, to refuse service, repair or return of any Products exposed to such contaminants, notwithstanding any warranty coverage for such Products; and
Customer shall indemnify Clarius from and against any damage, claim, or harm arising out of Customer’s failure to adhere to the above research use limitations.